WebKNotes is a web based Knowledge database of notes written in Perl, stored in a plain file (text/html) hierarchy. An existing static web page hierarchy can be changed into a interactive system by using WebKnotes. Features include uploading, searching, user authentication, editing of existing notes, and more.
FAQmanager is one simple perl script that allow you to easily set up and maintain a FAQ list. The script can work within your existing HTML layout with no modification and has been written so that you can spend time on your FAQ and not on creating pages and pages of HTML. To add a question you simply add the relevant question and answer to one text file. To add a whole new section you create a new text file and modify the table of contents. All the pages are created on-the-fly and are therefore consistantly up to date.
Web Site Question Manager is a program that helps you with the repetitive and time consuming task of responding to clients/site visitors questions. By using Web Site Question Manager, you can generate a fully customized response to a persons question in as little as thirty seconds. That's thirty seconds for you to read the question, find the necessary response data, format the response and send the response. What previously could take you from two to fifteen minutes is mostly automated yet still fully customizable through Web Site Question Manager.
The Helpdesk::Mail System is a Perl application intended to assist Helpdesks and Support Centers in organizing their email communication with their customers. Especially if there is one email address (for example support@yourdomain.com) and several people who reply on those emails and answer questions, Helpdesk::Mail can come in handy.
The script will help you to handle requests from users of your homepage. There are lots of features such as default header and footer for staff, default answers, statistics and many more. Visitors can place their requests via eMail - those will be retreived via POP3 - or HTML-Form.
This free Perl script will help you build the ultimate FAQ and knowledge base in minutes. With this amazing program, you can add multiple categories and descriptions, sort categories and questions in any order and it even comes with a built in user feedback feature that lets you know whether your visitors have found your pages useful.
