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# Most Popular Scripts This Month
1.osTicket
2.PHP Helpdesk
3.Ticket Master

 osTicket
Updated: 15-Jul-2003 | Hits: 1325 | Hits (Month): 456 | Votes: 3 | Rating: 6.33 
Open source support ticket system. A very powerful program that manages messages from email or web-based form. The purpose of osTicket is to provide a system to handle incoming emails, reply back with an auto responce, handle replies from email, and view tickets online with a user panel. However, osTicket has grew into a very stable and secure system with lots of internal features.
 PHP Helpdesk
Updated: 19-Dec-2002 | Hits: 1776 | Hits (Month): 561 | Votes: 1 | Rating: 5.00 
Intranet application used to input trouble ticket information and output reports based on built-in queries. Features: Add/Modify/Delete users; Add/Modify/Delete; departments /companies (ex. IT Dept, Helpdesk, Applications, HR); Add/Modify/Delete categories for each department/company; Add/Modify trouble ticket/job information; Add/Modify/Delete parts; Add events associated with each ticket; Add time/parts to each event; Modify/Authorize/Update jobs/trouble tickets; Close jobs/trouble tickets; Open already closed tickets; Generate reports on response time, resolution time, and associated trouble tickets with each computer ID.
 Ticket Master
Updated: 18-Dec-2002 | Hits: 1911 | Hits (Month): 701 | Votes: 2 | Rating: 10.00 
Ticket Master was designed for a simple but easy install. This system will allow users to submit trouble tickets via a web form, and a email gateway. TM gives you the option to email the creator of a trouble ticket when updating or closing out a trouble ticket.
 Support Services Manager
Updated: 19-Dec-2002 | Hits: 235 | Hits (Month): 70 | Votes: 1 | Rating: 1.00 
Support Services Manager ("SSM") is a powerful Support Desk and Knowledge Base application. It includes many powerful features to allow you to easily add a full-featured Knowledge Base along with a robust support request or "trouble ticket" management system to your existing support services. Through SSM, you will be able to easily manage these effective systems and reduce the time and effort required in providing award-winning technical support. In addition, certain versions of SSM allow you to integrate your Knowledge Base, Support Desk, and Web Community into one single sign-on environment, creating an easy, beneficial system to your users. This level of integration is only possible with SSM or expensive custom development work, making SSM very cost-effective. We hope that you find SSM to be a worthwhile addition to your online network.
 Techtables
Updated: 19-Dec-2002 | Hits: 95 | Hits (Month): 27 | Votes: 0 | Rating: 0 
An asset management and trouble ticket system written in PHP, using the Postgresql database.
 Anteil
Updated: 18-Dec-2002 | Hits: 153 | Hits (Month): 20 | Votes: 0 | Rating: 0 
Anteil takes a holistic approach to solving its customer's problems. From initial consultation, to project planning, through prototyping, implementation and support , Anteil works with its customers to deliver exactly what is needed. Features: consolidated account information, contact manager, sales opportunity manager, campaign manager, event manager, consolidated marketing materials, corporate communications, calendars, sales forecasting system, high-level security.
 gcdb
Updated: 19-Dec-2002 | Hits: 142 | Hits (Month): 27 | Votes: 0 | Rating: 0 
gcdb is an aesthetically pleasing MySQL/PHP billing database. It supports Customer, Payment, Invoice, Account, and Trouble Ticket entries. Meant for ISP, Hosting, or general billing.
 mhd
Updated: 19-Dec-2002 | Hits: 171 | Hits (Month): 24 | Votes: 0 | Rating: 0 
mhd is a PHP/MySQL-driven helpdesk system for small companies and organisations. Features: Management of tickets, users, clients, departments and categories; Lend/ Lease functionality; Basic management of TIDs; Very basic stock inventory ; Very basic knowledgebase integration ; Email support; Fast ticket submittance; Fast booking submittance.

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