-FAQ is an ASP frequently asked questions (FAQ) application written in VBScript. It is comprised of a number of ASP scripts and an Access database. It allows the easy maintainance of a large database of questions and answers. Features: Categories, Counter, Rating, Full administration facility.
This script is still in early stages of development but I thought I would introduce the beta version. It provides a management interface for web hosts. In development is the admin backend which will allow hosts to modify the choice of servers that clients could be on and various email types. (Currently this must be done by hand in the Access database).
Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. Features: Completely web-based; E-mail notifications; Can utilize Windows NT authentication, so you don't need to manage another database of users; Allows for better communication between users and support reps: users can view progress on problems and submit additional information; Built-in reporting to keep track of support reps, which departments are making requests, and what types of problems are being reported; Easily customizable to fit your needs.
Live Support is a system that buisness can use on their sites to chat to customers as they browse your site! Features: Easy to implement script; Secure admin login; Graphical admin control panel; Admin control panel can be accessed from infinate locations accross the world simultaneously; Talk to visitors remotely; View visitors IP address; View visitors real name; View the time visitors enetered your website; View the time the visitor was last active on your site; Log files, view all admin page requests and visitor page requests in log files; Set chat status to online/offline by the click of your button which will change on all your pages; Easy display and use for your visitor; Request a chat with a visitor; Visitors can request chats with you; Auto refresh admin data pannel; Several colour schemes to choose from and more.
KnowledgeShare is a flexible FAQ or knowledgebase system for your web site. It can display articles in a Question/Answer, Problem/Solution or any other content format. KnowledgeShare also enables link and download (file) management so that you can offer resources and downloadable files in your knowledge base / support system. KnowledgeShare is easy to install, integrate and maintain. All styles can be managed from a common style sheet (default.css).
